July 16, 2026
Costco has been informed of a quality issue affecting the Panasonic Model NB-G200 Electric Toaster Oven purchased between February 2026 and April 2026. Panasonic has identified that certain units may have insufficient insulation on the power cord, which does not meet the manufacturer’s quality standards. No injuries or incidents have been reported. Panasonic and Costco are notifying members out of caution so that affected units can be addressed.
Members who purchased this item have two options:
Option 1 – Return to Panasonic: Stop using the product and contact Panasonic through one of the following channels for return instructions and a refund:
Recall Website: shop.panasonic.com/toaster-oven-recall
Toll-Free Number: 1-888-943-2391 (Monday-Friday, 8:00 a.m. – 5:00 p.m. ET)
Email: Panasonic6895@sedgwick.com
Option 2 – Return to Costco: Stop using the product and bring it to any Costco Warehouse Customer Service Window for a full refund.
The manufacturer is handling this notice directly. Use any of the channels below to start a claim.
