November 28, 2023
Purchase Dates: 10/1/2023 – 11/22/2023
Summary:
A quality issue has come to our attention. Some units may experience excessive vibration in the gearbox which results in the part failing. Please return the item to your local Costco for a full refund.
In the event you have any questions on the item or this communication, please contact our Flybar customer service hotline at 800-764-6784 Monday through Friday 9:00am – 5:00pm Eastern and Sunday 8:00am – 10:00pm Eastern, or via email at customerservice@flybar.com.
#END#
The manufacturer is handling this recall directly. Use any of the channels below to start a claim.
I purchased a flybar model #139827. it shows a recall and full refund .But i lost my reciept. what can i do?
Hi Rigo – if you purchased this product at Costco with your membership, they should be able to look up your purchase in their system and issue a refund without the receipt.
I purchased this item 2023 it hasnt worked since then. Its just been sitting in my garage since then. would i still get a refund?
They had gave this item for my son for his birthday and the gearbox is messing up or it broke now can I return it back without a receipt or nothing?
They are selling this is at Ross. I just purchased. Why did y’all release these if they had this problem. I’m thinking I can get something reliable for Christmas. I’ll keep my receipt and hope for the best and I will look out for this issue and respond back here.
We received it as a gift as well it worked for a few weeks then broke.a friend told me about the refund would it still be able to be replaced or refunded.i was never given the receipt and the person that bought the gift has passed away what can I do???