August 15, 2024

Recall Details

Item #: Various

Locations: All

Purchase Dates: 2016 – 2024

Summary:

Samsung has announced a voluntary recall for certain slide-in electric range models with front-mounted knobs. This announcement follows reports that front-mounted range knobs can be activated through accidental contact by people or pets posing a fire hazard if flammable objects are left on top of the range.

The remedy is a set of free knob locks or covers, depending on your range model.

Affected Models:

NE58F9500SS/AA
NE58K9850WS/AA
NE58R9431ST/AA
NE63T8111SG/AA
NE63T8511ST/AA
NE58F9710WS/AA
NE58K9852WG/AA
NE63A8711QN/AA
NE63T8111SS/AA
NE63T8711SG/AA
NE58H9950WS/AA
NE58N9430SG/AA
NE63BB851112AA
NE63T8311SG/AA
NE63T8711SS/AA
NE58K9430SS/AA
NE58R9311SS/AA
NE63BB871112AA
NE63T8311SS/AA
NE63T8711ST/AA
NE58K9500SG/AA
NE58R9431SG/AA
NE63BG8315SSAA
NE63T8511SG/AA
NE63T8751SG/AA
NE58K9850WG/AA
NE58R9431SS/AA
NE63CB831512AA
NE63T8511SS/AA
NE63T8751SS/AA

What should consumers do:

To receive a set of free knob locks or covers, depending on your model, customers can:

Prior to contacting Samsung, please locate and note the serial number on your unit. The serial number can be found as depicted below

Samsung-Electric-Range-Recall

You may continue to use your slide-in electric range while awaiting your set of free knob locks or covers, so long as the following range-safety precautions are followed:

  • While not actively cooking, never place, leave, or store anything on the top of your range.
  • Keep children and pets away from range knobs.
  • Be sure to check your range knobs to ensure they are turned off after cooking.

 

Link to Full Announcement by Manufacturer

 

 

 

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