While shopping at Costco is usually painless, there are some ways to make your shopping experience even more enjoyable. Since Costco is a members-only wholesaler, you need to make sure you always have your membership card with you before entering. Thanks to the Costco Digital Membership Card, you can have your card on your phone and as a result, with you at all times. Learn more about your digital membership here.
Related: How to Get a Costco Membership
The Costco Digital Membership Card is a virtual copy of your membership accessed through the Costco app. It shows your name, photo, ID number, expiration date, QR code, and membership level. The digital membership card will allow you to renew your membership and view your 2% reward balance anytime.
To get the Costco Digital Membership Card on your phone, follow these steps:
Check Out: How Much Is a Costco Membership?
You can use a Costco Digital Membership Card at the warehouse for entry, check out (assisted and self), returns, the pharmacy, the hearing aids center, the optical center, the tire center, and the gas station. You don’t need an internet connection to view the card when paying.
The only exception is the food court, where you can only use your physical membership card to purchase food.
While you can show your membership card through your phone, you can also attach your Costco Visa credit card to the Costco app. This way you can have your membership and payment information all in the same location, making it easier to shop and check out at Costco.
Read More: What Are the Main Costco Benefits That Come with a Membership?
Forgetting your membership card at home doesn’t have to be a huge inconvenience. With the Costco Digital Membership Card, you can shop for all your essentials and deals with your phone as proof of membership through the Costco app.
Well, that was a waste of time! I downloaded the app, but it kept saying my email address was invalid.
Hola buenos días mi nombre es Moises Cruz
Subject: Urgent Assistance Required – Ongoing Issue with Digital Membership Card
Hello,
My name is Pasa Lau, and my Costco membership number is 111907517025. I am writing to request immediate assistance with an unresolved issue regarding my Costco Digital Membership Card.
Since August 1, I have visited six different Costco locations in Edmonton, the Edmonton Business Centre, and Calgary in an effort to resolve this problem. Unfortunately, despite speaking with multiple staff members, the issue remains unresolved.
I have also spent over two hours on the phone with Costco.ca online support, but the problem persists. I am extremely disappointed that such a small and straightforward issue has taken nearly five months without any progress. I feel I have been sent in circles with no clear solution or follow‑up.
At this point, I kindly request that a senior representative review my account and provide a direct resolution. I would appreciate clear guidance on what needs to be done so that I can finally access my digital membership card.
Thank you for your attention. I look forward to your prompt response.
Sincerely,
Pasa Lau
Membership #: 111907517025